Shipping policy

Processing Time

Orders are processed within 1–3 business days, unless otherwise stated.

Delivery

Delivery dates depend on availability and location.

Customers must provide accurate delivery details.

If the recipient is unavailable, we may:

  • Leave the order in a safe location

  • Contact the recipient

  • Reschedule delivery (fees may apply)

Local Delivery Conditions

Fresh flower deliveries are time-sensitive and cannot be delayed indefinitely.

Damaged During Delivery

Report within 24 hours with photos.